Our Policies

Return and Refund Policy

We have a 14-day return and refund policy, which means you have 14 days after receiving your item to request a return and refund.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the proof of purchase.

To start a return, you can contact us at info@collectivemindsglobal.com. In the subject line of the email, please include your order number and reason for return. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

We will notify you once we’ve received and inspected your return. If approved, you’ll be issued a refund.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Sale Items

Unfortunately, we cannot accept returns on sale items. All sale items are "FINAL".

For any questions or concerns, please contact us at info@collectivemindsglobal.com.